Frequently Asked Questions

Purchasing Tickets Tickets may be purchased at box office located on The Grove, beginning 1/2 hour prior to regular show hours.  Payment is by cash only.  There is an ATM machine on-site for your convenience as well as an ATM at the U.S. Bank directly across The Grove. Box office stops selling tickets 45 minutes prior to show closing all days. No entrance without a ticket.


Should I bring my camera? What about video cameras? You are welcome to capture images from the show on film. You are also welcome to bring a video camera.


Can I exit the show and return? Yes. You may have your hand stamped upon exiting for same day return to the show. To return on subsequent days you must purchase a new ticket.


What is the smoking/vaping policy? For the health and comfort of all of our guests, and in accordance with the rules at the Boise Boise Centre, there is no smoking or vaping permitted in any location within the show, concession areas, restrooms, or lobbies. Smokers will have to step outside. Be sure to have your hand stamped for re-entry.


Are there places to eat? The Boise Boise Centre offers a concession area and a cafe during all show hours.


Is the show wheelchair accessible? Yes. The show is arranged all on one level, and the Boise Centre on the Grove is wheelchair accessible. A limited number of wheelchairs are available to borrow during your show visit on a first-come, first-served basis. Wheelchairs may be picked up at the ticket office. ID or credit card must be left at the ticket office during use.


As a member of the press, how can I access press information? Contact Diana Montgomery at (503) 335-3336 or email her to receive specific press information. After March 16th you can reach her on her cell phone at 503-329-4522.


Other questions?   Email Karen at